Field Reports
Boston Philharmonic’s Zander to Keynote
Response Expo on May 6
By Thomas Haire ( thaire@questex.com)
SANTA ANA, Calif. — Response Expo
2008 is thrilled to announce its
keynote speaker — Benjamin Zander,
head conductor of the Boston Philharmonic Orchestra. Zander will kick off
the Expo on Tuesday afternoon, May
6, at the Manchester Grand Hyatt in
San Diego. The event is scheduled to
run through Thursday, May 8.
Zander, who has led the Boston
Phil since its formation nearly 30
years ago, has gained international
notoriety as one of the most enthralling and inspirational public
speakers of his generation. He travels
the world, lecturing to organizations
and groups on leadership.
Earlier this year, he once again delivered the final keynote address at
the World Economic Forum in Davos,
Switzerland, perhaps the world’s foremost event for leaders in politics,
business, entertainment and philanthropy. It was his fourth appearance as
a keynote speaker in Davos and, this
year, he was presented with the Crystal Award for “outstanding contributions in the arts and international relations.”
Zander also recently served as a
speaker at the buzzworthy annual
TED conference in Monterey, Calif.
According to well-known media
columnist and blogger Jack Myers,
who was at TED, “It’s impossible to
describe the energy Zander infused
the audience with at 7 p.m. on Friday
after three very long days and nearly
100 presentations.”
He’s also the co-author of the best-selling book, “The Art of Possibility,”
with his partner, leading psychotherapist Rosamund Zander, which has
been translated into 16 languages.
Benjamin Zander, head conductor of the
Boston Philharmonic Orchestra, will open
Response Expo in San Diego.
FOR THE RECORD
Proving author Wendi Cooper’s point
perfectly, the Guest Opinion column in
the March issue (page 67) contained
an error near its conclusion. “
Boom-Shaka-Laka-Boom” were not the
words of Red Skelton, but rather of a
popular song during the same time
frame. Response regrets the error.
— Ed.
CCT Celebrates Record Year
BEVERLY HILLS, Calif. — Cyber City Teleservices (CCT) celebrated a
year of unprecedented growth and the launch of a new partnership
with HSBC Private Equity Funds during a March 18 reception at the
Beverly Hills Hotel’s famous Polo Lounge. In 2007, CCT — a CRM
and E-business company serving multinational clients in financial
services, catalog, consumer electronics, healthcare, entertainment
and direct response — achieved 23-percent growth. The company
also acquired several new direct response clients.
CCT President Warren Golden kicked off the event, co-hosted by
Santa Monica, Calif,-based Transactional Marketing Partners
(TMP), with a look back. Golden reported that CCT opened its doors
in 2000 with about 30 employees and three clients, while today it
boasts more than 3,300 employees and more than 70 clients. “Our
message was well received. The gathering readily recognized CCT’s
state-of-the-art infrastructure, well-trained call center sales staff
and cost savings that can only come from offshore providers,”
Golden says.
Philippines-based Linda Chando, vice president of customer
care, announced the addition of a 250-seat call center facility in
Manila plus the expansion of two existing Philippine call centers. In
addition, the company plans to open more facilities in Central and
South America to complement its location in Colombia.
NewsCorner
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