Makes
us
What
Different?
LOOKING OUTSIDE THE BOX
r REAL-TIME ANALYTICS . . . INTELLIGENCE, NOT JUST DATA – Empowering our clients with
the information and intelligence to run their business wherever, whenever they want. These same analytics
ensure that our clients have real-time results, statistics and trends, allowing for fast decisions to maximize their
success. We offer our clients the best in real-time reporting and analytics. Our reports and analytics not only
provide an overview of sales and returns, they offer a complete reporting suite enabling every department in
your company to effectively manage its respective vertical. Whether you require marketing, analytics, reporting
or forecasting tools, Thill provides every necessary detail to assist you in making fast and effective decisions on
your campaign.
r MULTI-CHANNEL COMMERCE SOFTWARE – Specializing in direct response, E-commerce, catalog,
retail and multi-level marketing, our ability to customize campaigns to meet the needs of our clients is key. We
are well versed in shipping simple single-item orders, complex multi-item orders, continuity programs, multi-pay
programs, standing orders or any combination of the above. We don’t just pick and pack goods. We provide
the intelligence you need to make your campaign a success. We have the ability to integrate media results into
reporting so you can view how this impacts sales, returns, declines and cancellations.
r DYNAMIC CUSTOMER SERVICE TEAM - Our 200 seat in-house customer service team, fluent in
English, Spanish and French, is an extension of your business. With both inbound and outbound services, we
specialize in creating a superior brand experience. Our services include save the sale, product knowledge,
generating additional sales, and customer retention.
r STRATEGIC LOCATIONS - With over 1 million square feet of facility, our state of the art facilities are
located in California, Wisconsin and Georgia. The regional facilities enable all packages to ship under a zone
four, reaching consumers on average less than three days. This will save valuable in shipping costs and
reduce buyer’s remorse, cancellations, returns and customer service calls.
r INTERNATIONAL PRESENCE – When you are ready to expand your operation we offer locations in
Canada and the UK. Armed with the same technology and reporting, we provide you with the opportunity to
achieve additional sales revenues overseas from the convenience of a single platform.
r REGULATED WAREHOUSES – Our superior experience enables us to offer specialized solutions from
secure locations, caged/isolated areas for valuable items, humidity-controlled warehousing that meets the
needs of pharmaceutical, agricultural and food standards, as well as refrigeration and freezer units.
